Configuring Notification Channels (Email and Webhooks)

Set up where and how you receive alert notifications.

Email Notifications

When creating or editing an alert, add one or more email addresses to the notification channels:

• Individual emails (e.g., alice@company.com)
• Team distribution lists (e.g., oncall@company.com)
• Multiple addresses separated by commas

Webhook Notifications

Add a webhook URL to send alert payloads to any HTTP endpoint. The payload is a JSON POST:

{
  "alert_name": "Payment Errors Spike",
  "condition": "error_spike",
  "threshold": 5,
  "current_value": 12,
  "time_window": "5m",
  "fired_at": "2026-04-28T14:03:00Z",
  "service": "payment-service",
  "dashboard_url": "https://dashboard.lognitor.com/alerts/..."
}

Use webhooks to integrate with PagerDuty, Opsgenie, Microsoft Teams, or any custom alerting system.

Per-Alert Channels

Each alert can have different notification channels. For example:

• Critical payment alerts → email to oncall + webhook to PagerDuty
• Warning-level alerts → email to the engineering channel only
• Non-urgent alerts → webhook to a Slack channel

Alert Recovery

When an alert condition is no longer met, a recovery notification is sent to the same channels.