Managing Error Status: Open, Resolved, and Ignored
Track error lifecycle from detection to resolution.
Error Statuses
Every error group has one of three statuses:
| Status | Meaning | When to Use |
|---|---|---|
| Open | Active, needs attention | Default for new errors. Your team should investigate. |
| Resolved | Fixed and deployed | Mark as resolved after deploying a fix. If the error recurs, it reopens automatically. |
| Ignored | Known, not actionable | Suppress errors you've decided not to fix (e.g., known third-party issues, expected edge cases). |
Changing Status
Open the error detail page and use the status dropdown in the header. Changes are logged and visible to all team members.
Auto-Reopen
When you mark an error as "Resolved" and it fires again in a new release, Lognitor automatically reopens it. This catches regressions — you deployed a fix, but the same error came back.
Bulk Actions
Select multiple errors from the error list to change their status in bulk. Useful during triage sessions.
Triage workflow
Review new errors daily. Assign status: resolve what's fixed, ignore known issues, and keep open what needs investigation. This keeps your error dashboard clean and actionable.