Data Retention: Why Old Logs Disappeared
Understand how log retention works and what happens when data expires.
How Retention Works
Each plan has a retention period:
| Plan | Retention |
|---|---|
| Free | 3 days |
| Starter | 15 days |
| Pro | 30 days |
| Business | 60 days |
After the retention period, logs are permanently deleted. This is automatic and cannot be reversed.
What Gets Deleted
- Log entries
- Error occurrences (but error groups remain with their metadata)
- Request logs
- Session data
- Breadcrumbs
What Is Preserved
- Error group definitions (type, message, first seen date)
- Error status (Open/Resolved/Ignored)
- Annotations and comments
- Release records
- Alert configurations
- Monitor history
Timing
Deletion runs continuously. A log created on January 1st with 30-day retention is deleted on January 31st. There's no grace period.
Exporting Data
Business plans include GDPR export functionality. Export your data before it expires if you need long-term retention.
Downgrade caution
If you downgrade from Pro (30 days) to Starter (15 days), logs older than 15 days are deleted immediately when the downgrade takes effect.